DELIVERY AT 4PHONES

HOW LONG IS THE DELIVERY TIME FOR MY ORDER?

Delivery times vary by country and zip code area. If you have placed your order before 19:30h it will be shipped the same day. All our orders are shipped from our warehouse in the Netherlands.Almost all packages for the Netherlands, Belgium, Germany, Portugal, Denmark, England, France, Switzerland and Italy will be delivered the next day. For other countries, remote areas and islands the delivery may take 1 or 2 days longer. The transport service determines the route of your order.

WHEN WILL MY ORDER BE SHIPPED?

We ship our packages from Monday to Friday until 19:30. Customers from the Netherlands and Belgium (only in regions where PostNL operates) who place an order on Friday will receive it on Saturday. Customers from other countries will receive their order placed on Friday the following Monday. 

WITH WHICH DELIVERY SERVICE WILL MY PACKAGE BE DELIVERED?

We work with PostNL and UPS. PostNL delivers in the Netherlands and border areas in Belgium. UPS provides our deliveries throughout Europe.

WHERE IS MY ORDER?

In your order confirmation you will find the track & trace code. So you can check where your package is at all times.

CAN I CHANGE MY DELIVERY ADDRESS?

Yes you can! Login, go to ‘account & settings’ and change your delivery address in your address book. Please note! Once an order has been placed the address cannot be changed. So make sure you check your delivery address carefully before placing the order.

DO I HAVE TO PAY FOR DELIVERY?

This depends on your order amount and delivery address. You can find it all in the tables below:

Netherlands & Belgium

POSTNL (Including Saturday Delivery)

Order Amount
Shipping Cost
> €100
Free Shipping
≤ €100
€5,95

Netherlands & Belgium

UPS Express Saver 1-2 Days

Order Amount
Shipping Cost
> €100
Free Shipping
≤ €100
€5,95

FI CR IE SI HU EE BG CZ EL HR LT LV MT RO SK CY GB PL NO CH

UPS Express Saver 1-2 Days

Order Amount
Shipping Cost
> €200
Free Shipping
≤ €200
€22,50

PT DE AT LU IT DK FR SE ES

UPS Standard 3-5 Days

Order Amount
Shipping Cost
> €150
Free Shipping
< €150
€6.95

PT DE AT LU IT DK FR SE ES

UPS Express Saver 1-2 Days

Order Amount
Shipping Cost
> €200
Free Shipping
€150 - €200
7,95
≤ €150
€9,95

Portugal exceptions 9000 - 9999

UPS Express Saver 1-2 Days

Order Amount
Shipping Cost
> €350
Free Shipping
€350 -€200
€15,00
≤ €200
€25,00

Unlisted Countries

Please contact our support team if your destination country is not listed, we will set up custom pricing for your specific country.